Shipping/Delivery Policy

Local Delivery Policy

• Same-Day Delivery: Orders placed by 2:00 PM local time on weekdays are eligible for same-day delivery. Orders received after this cutoff will be scheduled for the next business day.
• Saturday Delivery: Orders for Saturday delivery must be placed or requested by 4:00 PM local time on Friday.
• Delivery Fees: Delivery charges are determined by the destination ZIP code and will be calculated at checkout.
• Special & Custom Orders: Additional fees may be incurred for special or custom requests.
• Delivery Guarantees: We make every effort to accommodate all requests; however, we do not guarantee specific delivery times.
• Delays: Delivery may be delayed to the next business day due to unforeseen circumstances, including but not limited to extreme weather, traffic congestion, or mechanical issues.

Key elements included in all versions:

• Same-Day Cutoff: Clearly states "2pm local time on weekdays."
• Saturday Delivery: Specifies the "Friday 4pm" deadline.
• Variable Charges: Mentions that fees are based on the "destination zip code" and are visible at checkout.
• Extra Charges: Notes that "special, and custom orders" may incur additional fees.
• No Guarantees: Politely manages expectations by stating "do not guarantee anything" while reassuring the customer of your best efforts.
• Delay Clause: Provides a clear list of examples for "unforeseen situations" that could cause a delay.